Coffee shop popularity and in-home brewing in the US have become much more sophisticated over the past 10 years. These coffee industry trends are also now nudging employers to find good coffee solutions for their employees and customers. It can impact first impressions and retention. But most people think the only real advancement in office coffee service during that time is the invention of the K-cup. Office coffee has come much further and become much better than the plastic cup. You just have to know where to look.